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Help! Having a problem with print shop!

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Posted by carolyn on April 28, 1997 at 18:57:47:

I do regular typesetting for a local print shop. I made a typing error
on a job that the printshop brokered out to another company.
Unfortunately, I don't have any proof that the mistake was definitely my
fault (of course, the print shop says it was). Now the print shop wants
to charge me for the entire reprint of that job ($120!). I really don't
think this is fair, even if the mistake WAS my fault. I can understand
him not wanting to pay me for the typesetting part, not the entire job!!
What do you think? How would you handle this situation?

Your speedy response would be greatly appreciated, so I can resolve this
nasty situation!

Follow Ups:

Re: Help! Having a problem with print shop! Jenna 19:53:38 11/27/98 (0)
Re: Help! Having a problem with print shop! Nancy Hurst 12:56:10 4/02/98 (1)
- Re: Help! Having a problem with print shop! regina swiney 20:53:53 8/03/2000 (0)
Re: Help! Having a problem with print shop! Lisa Sorenson 09:51:48 4/29/97 (4)
- ATTN: Lisa Sorenson - Update of my print shop problem carolyn 14:47:36 5/14/97 (3)
  - Re: ATTN: Lisa Sorenson - Update of my print shop problem John 12:57:57 5/17/97 (2)
    - John, Thanks for the advice!! Carolyn 11:50:38 5/18/97 (1)
      - Re: John, Thanks for the advice!! John 12:36:50 5/21/97 (0)

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: I do regular typesetting for a local print shop. I made a typing error : on a job that the printshop brokered out to another company. : Unfortunately, I don't have any proof that the mistake was definitely my : fault (of course, the print shop says it was). Now the print shop wants : to charge me for the entire reprint of that job ($120!). I really don't : think this is fair, even if the mistake WAS my fault. I can understand : him not wanting to pay me for the typesetting part, not the entire job!! : What do you think? How would you handle this situation? : Your speedy response would be greatly appreciated, so I can resolve this : nasty situation!

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